Vegaz Casino licenses and responsible gaming
This venue bills itself as ‘a family-run operation’. We have no way of verifying that other than to say that all businesses are ultimately run by people with families. What we do know is that Vegaz Casino is owned and operated by Mirage Corporation N.V., and it is legal for players in multiple countries (Canada included) thanks to being licensed by the Government of Curacao.
As with many casinos, there is room for improvement. What we hope for in this case is a change in its rather perfunctory attitude to responsible gaming. The topic gets less than 150 words written about it, and those are hidden deep in the website’s extensive page on Terms and Conditions. Basically, Vegaz Casino says that you should only play here if you don’t have a gambling problem and that it isn’t accountable if you do.
The venue does say that you can contact it for assistance if you need to regarding your gaming. It also allows you to set limits and request exclusion. Unfortunately, the tone in which this information is provided, and the fact that it is hidden away in the small print, is a point we hope the casino improves on.
Vegaz Casino game selection and products
The layout of this casino isn’t the best. It’s adequate when viewed full screen on a desktop, but if you resize the window, you could run into some annoying navigation issues. That glitch aside, there are more than 6,000 games to be played here from almost 50 different providers. Just some of the developers that you’ll know and love are Evolution Gaming, Microgaming, Play’n GO, NetEnt, Big Time Gaming and
Red Tiger.
You can search for a known title by name, or you can look at the available selection from particular providers. Most people, however, will want to browse through the several tabs that categorize games by type.
New gives you quick access to the latest games to arrive here.
Jackpot highlights the games that offer the biggest top prizes.
Video Slots is the largest category and includes everything from
3 Genie Wishes and
deadmau5 to
Peaky Blinders and Gonzo’s Quest Megaways.
Table Games are plentiful here. Choose from
Blackjack, Roulette, Baccarat, Sic Bo, Pai Gow and scores more, including multiple variations of the most popular games.
Video Poker is equally well catered for. Expect to see games like
Deuces Wild, 4 of a Kind Bonus Poker, Joker Poker, Aces and Eights, Double Bonus Poker and many more.
Live Casino games also come from multiple providers here, including Pragmatic Play and Evolution Gaming. Whether you want to play Blackjack, Roulette, Baccarat, Sic Bo or a more modern game show title, you should find something here to suit.
Mobile games at Vegaz Casino
All of the games available at Vegaz Casino have been developed with mobile players in mind, so they will all work well on your phone or tablet. In fact, unless you always want to play the desktop site in full-screen mode, mobile would be the better option by far due to the previously mentioned layout issues.
Vegaz Casino welcome package and promotions
The standard Welcome Bonus here is generous and covers your first three deposits for €1000 in total:
- 100% bonus on your first deposit, up to €300
- 50% bonus on your second deposit, up to €400
- 100% bonus on your third deposit, up to €300
Those who
use cryptocurrency get a straightforward 150% bonus on their first deposit, up to a maximum of €300.
Note that bonus codes will be needed to claim all of the above, and those can be found on the Vegaz Casino promotions page.
Other promotions that you will find here include a Vegaz Cashback deal, free spins on the Slot of the Month, and a Saturday Booster reload bonus.
Vegaz Casino customer support
Along with the huge range of games, the customer support is another strong point at Vegaz Casino. As we mentioned earlier, this is available around the clock, and you can access it via Live Chat by clicking the icon at the lower right of the desktop screen. Alternatively, you can send an email to the support team if your query isn’t urgent or you can’t access Live Chat for any reason.
Quite a few of the most common questions are addressed in a useful FAQ section of the website. These questions are categorized and cover matters relating to your Account, Payments and Games.
Vegaz Casino payment options and withdrawal speed
There are plenty of ways to deposit money into your Vegaz Casino account. These include credit cards, ecoPayz, InstaDebit and Interac, as well as
Bitcoin, ethereum, litecoin and ripple. In most cases the sum deposited will show up in your account instantly or within a few minutes. Some methods, such as InstaDebit, might involve a slightly longer wait.
Many of the same methods can be used to withdraw money too. Withdrawn amounts will normally be with you within 48 hours, but others (again, InstaDebit being one example) can take up to 4 days.
Vegaz Casino: Our verdict
There is no doubt that there are plenty of games to be enjoyed here, and all of them are of the highest quality. The bonuses and promotions offered are also impressive, and so is the 24/7 customer service. However, against all of those positive points are two significant negatives. The first is the seemingly terrible attitude towards responsible gaming, and the other is a rather disappointing layout. In short, this is an acceptable venue, but it certainly isn’t one of the best.