EnergyCasino Licenses and Responsible Gaming
The company behind EnergyCasino is Probe Investments Limited, which is based in Malta. The casino holds gaming licenses issued by both the Malta Gaming Authority and the UK Gambling Commission, so you can rest assured that
this venue is as safe and legal for Canadian players as they get.
EnergyCasino has a comprehensive page on the topic of Responsible Gaming that is provided to help you
enjoy its games in a healthy and responsible manner. It explains how you can set limits on deposits, wagers, losses, and session time and also how you can request self-exclusion for a specific period of time. A section of 'Responsible Gambling Tips' follows, and the page also provides advice on 'Protection of Minors', which should be useful to anyone with kids in the house. Links to a variety of tools are also given should you want to follow up on any of the topics just mentioned.
EnergyCasino Game Selection and Products
While you can
browse through the 3,000+ games that are available here all at once, it is probably wiser to take advantage of the ready-made categories that can also be explored. You can filter games by developer, by feature (such as those that boast the Megaways mechanic or a Bonus Buy option), or genre. The main genre categories are detailed below.
Slots is a huge category in itself, so you can expect to be scrolling for a while if you want to explore it from beginning to end without any further filtering. With so many developers providing titles, this category includes all kinds of slots, and there is certain to be something for everyone. Some of the highlighted games at the time of this review were
Wild Jack Remastered, Book of Dead, Book of Gods, Fruit Party, and
Gonzo's Quest Megaways.
Table Games can be filtered down further to specific types, but all of the most popular options are here. We're talking not only about traditional offerings such as
Roulette, Blackjack, Baccarat, and
Craps but also about games like
Sic Bo, Hold'em Poker, and
Dragon Tiger.
Live Casino games have their own page and include everything from
Lightning Roulette, Infinite Blackjack, and
Caribbean Stud Poker through to
Dream Catcher, Mega Wheel and
Monopoly Live.
It's also worth mentioning that there are plenty of
video poker and scratchcard games that you can play here. Unfortunately, these aren't yet presented in their own categories, so you'll either have to search for them by name or keep your eyes peeled when exploring the Table Games and Slots categories.
Mobile Games at EnergyCasino
We imagine anyone who plays at a venue called EnergyCasino probably has quite a busy life and can't spend all of their time sitting in front of a desktop computer. Fortunately, you don't have to. All of the games available here run very nicely on tablet devices and smartphones, so you can play your favourite titles wherever you want, as long as you have a reliable internet connection.
EnergyCasino Welcome Package and Promotions
Those of you who want a financial incentive to try EnergyCasino for yourself will be pleased to hear that you can get a 100% bonus on your first deposit of C$5 or more, up to a
maximum of C$200. That should give you plenty to play with as you get to grips with the place.
Should you like what you see (and we think you will), you can get a further
50% Reload Bonus of up to C$200 when you come to make a second deposit. In addition, a regular
Reload Wednesdays promotion will enhance future deposits by 50%, up to C$50, so you'll always have a reason to be cheerful.
There are plenty of other bonuses and promotions to be enjoyed as a regular player here, and you can collect EnergyPoints simply by playing your favourite games. Collect as many points as you want and then redeem them for cash or EnergySpins.
EnergyCasino Customer Support
Support can be given to EnergyCasino players in several languages, including English, German and Hungarian. You can obtain support by phone or email or by Live Chat on the website itself. However, you should note that support hours are 9:00 to 00:00 CET on Mondays through Fridays and 13:00 to 21:00 CET on Saturdays and Sundays, so email will probably be the most useful option outside those hours.
EnergyCasino Payment Options and Withdrawal Speed
Not only does EnergyCasino provide support in multiple languages, but it also allows players to deposit in a number of different currencies, including EUR, GBP, USD, and good old CAD. Deposit methods include VISA, MasterCard, Interac, Trustly, bank transfer, and more.
When you come to withdraw funds, you'll be impressed by the speed with which withdrawal requests are processed. Use an eWallet, and you should have your cash in 1 to 7 hours from the request being authorized. Bank transfers take 2 to 5 days. The minimum amount you can withdraw is €20 and the maximum in any one day is €5,000.
EnergyCasino: Our Verdict
There is no such thing as a perfect online casino, but EnergyCasino ticks an impressive number of boxes. It has more than 3,000 games, a great Welcome Bonus, and attractive promotions for existing players. The venue is very nicely designed and performs equally well on both desktop and handheld screens. In fact, the only gripe we have is that customer support isn't available around the clock. If you can live with that, then EnergyCasino is perfectly equipped to give you a satisfying jolt of gaming action whenever you want it.